Stones Throw Studio
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Returns & Exchanges

I stand by my jewelry. If an item ever breaks due to a manufacturing defect, I will repair or replace it at no charge for up to one year after your purchase date. Simply place it in a padded envelope and(or) box and ship it via an insured and trackable method. Please note that this does not include general wear & tear or broken or cracked stones.
​
  • Please note that we are not responsible for lost or stolen items once declared 'Delivered' by the delivery service.
  • We are unable to accept any returned items that have been altered by a third party jeweler.
  • If you receive an item that you are not satisfied with, return it within 14 days of delivery and I will give you a 100% refund on your purchase (minus shipping). After 14 days, refunds or exchanges will be at the discretion of Stones Throw Studio. Please contact me with any questions about this.
  • Any piece containing 14k gold as part of the design will be subject to a 20% restocking fee if returned.
  • As rings are made to order, exchanges for a different size can only be made when the replacement ring size is in stock. If it is not then there will be a ring resize fee starting at $20.
  • If you have a reaction to the tarnish resistant sterling silver (.935) that I use in all of my designs I will replace with the same item in traditional sterling silver (.925) at no charge.
  • All returns must be in new, unworn condition.
  • Because all rings are made when ordered, if a customer will be ordering multiple rings to try on for size or style there will be a 20% restocking fee for the returned rings.
  • Custom-designed pieces, pieces personalized with text stamping and/ or sale items are *final sale* and cannot be returned.
  • I will issue a refund as soon as I receive the returned ring in the mail.   
         
      Please ship returns back to me via a trackable and (if possible) insured method to:
​
      Stones Throw Studio
      5247 Meadow Creek Drive
​      Austin, TX 78745



Kyle Gross
Stones Throw Studio
5247 Meadow Creek Drive
Austin, TX 78745
(512)217-3455

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  • Home
  • Store
    • Stackable Rings
    • Rings >
      • Meditation Rings
      • Open Style Rings
      • Adjustable Rings
      • Everyday Rings
      • Engagement & Wedding Rings
    • Pendants
    • Earrings
    • Plastic Ring Sizer
  • About
    • About Me
    • Reviews
  • Custom Design
    • The Design Process
    • Book Studio Appointment - (FULLY BOOKED THROUGH JANUARY)
    • Custom Design Ideas
  • Find Us
    • Studio Location and Hours
    • Upcoming Events
    • Ring Resize/Repair Drop-off
  • Gift Cards
  • Customer Care
    • FAQ
    • Ring Sizing Chart
    • Resizing
    • Returns and Exchanges
    • Shipping Policy
    • Jewelry Care
    • Warranty & Repairs
  • Newsletter